Privacy Policy

Welcome

Welcome to Lash Zone London Ltd. (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website www.lashzonelondon.com or use our services.

1. Information We Collect

When you interact with our website or book services, we may collect:

• Personal details: name, email address, phone number, booking details.
• Payment information: processed securely through our booking/payment providers (we do not store card details).
• Technical data: IP address, browser type, device type, cookies, and usage information.
• Communications: messages or inquiries you send us via contact forms or email.

2. How We Use Your Information

We use your data to:

• Manage and confirm bookings or appointments.
• Communicate with you about your treatments or inquiries.
• Send appointment reminders or updates.
• Improve our website, services, and customer experience.
• Comply with legal or regulatory requirements.

We never sell or rent your personal data to third parties.

3. Cookies & Tracking

Our website may use cookies to:

• Improve site performance.
• Analyse visitor behaviour (e.g., via Google Analytics).
• Personalise your browsing experience.

You can control cookie settings in your browser.

4. Sharing of Data

We may share your information with trusted third parties only when necessary, such as:

• Payment processors (for secure transactions).
• Booking platforms (to confirm and manage appointments).
• IT/website providers (to maintain website functionality).

All third parties are required to keep your data safe.

5. Data Retention

We keep your personal data only for as long as necessary to provide our services and comply with legal obligations.

6. Your Rights (UK & GDPR)

You have the right to:

• Access the personal data we hold about you.
• Request corrections to your information.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent for marketing communications.

To exercise your rights, contact us at info@lashzonelondon.com.

7. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• 📧 info@lashzonelondon.com
• 🌐 www.lashzonelondon.com
• 📍 London, United Kingdom